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Getting started

In this section of the FoodTrader User Guide you can access training videos and step-by-step guidance on the following:

Signing up as a new user

This video focuses on how you can sign up and access FoodTrader if you are a new food business or community group trading for the first time and require registration with council.

See below step-by-step guidance on how to sign up to FoodTrader if you are a new business/community group.

1. Select the ‘Login’ button in the top right-hand corner of the FoodTrader website.
2. On the sign in screen, select ‘Don’t have an account? Sign up now’.
3. Enter your email address and select ‘Send verification code’.
4. A verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
5. Enter the code in the verification field and select ‘Verify Code’.
6. Enter a ‘New Password’. The password must be between 8 and 16 characters, it must also include a digit, a symbol and an uppercase and lowercase letter.
7. Re-enter your password in ‘Confirm New Password’.
8. Enter your preferred ‘Display Name’, this can be the same as your trading name.
9. Enter your ‘Given Name’ and ‘Surname’.
10. Select ‘Create’.
11. On the User Details page, you will need to verify your email address one last time.
12. Select ‘Send Verification Code’, a verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
13. Enter the code in the verification field and select ‘Verify Code’.
14. Select ‘Continue’.
15. You have now successfully signed into the FoodTrader portal. Please accept the terms and conditions, and select ‘Continue’.
16. You will now be prompted to submit an application to council. This application is to register your food business with council.

Transferring from Streatrader

FoodTrader has replaced Streatrader for the registration and notification of all temporary and mobile food premises in Victoria.

This video focuses on how an existing Streatrader User can sign up and access FoodTrader for the first time.

This process is critical to ensure the successful transfer of your existing account information from Streatrader into FoodTrader. Please ensure you are using the same email address as your Streatrader account.

See below step-by-step guidance on how an existing Streatrader User can sign up and access FoodTrader for the first time.

1. Select the ‘Login’ button in the top right-hand corner of the FoodTrader website.
2. On the sign in screen, select ‘Don’t have an account? Sign up now’ to create your FoodTrader account.
3. Enter the same email address you used for Streatrader and select ‘Send verification code’.
4. A verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
5. Enter the code in the verification field and select ‘Verify Code’.
6. Enter a ‘New Password’. The password must be between 8 and 16 characters, it must also include a digit, a symbol and an uppercase and lowercase letter.
7. Re-enter your password in ‘Confirm New Password’.
8. Enter a preferred ‘Display Name’, this can be the same as your trading name.
9. Enter your ‘Given Name’ and ‘Surname’.
10. Select ‘Create’.
11. On the User Details page, you will need to verify your email address one last time.
12. Select ‘Send Verification Code’, a verification code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
13. Enter the code in the verification field and select ‘Verify Code’.
14. Select ‘Continue’.
15. You have now successfully signed into the FoodTrader portal.

Changing your password

1. On the Sign in screen, select ‘Forgot your password?’
2. Enter your email address.
3. Click ‘Send verification code’. A code will be emailed to the email address you have entered. Please make sure you refresh your email and check your junk mail.
4. Enter the code in the verification field and select ‘Verify Code’.
5. Click the ‘Continue’ button.
6. Enter your email address once more.
7. Click ‘Continue’ again.
8. Enter your new password and click ‘Save’.
9. Login with your new password.

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