The verification code will come from Microsoft on behalf of Department of Health, Victoria email@example.com and generally takes a few minutes to come through.
If you have not received the verification code:
If you still do not receive the verification code, please contact your registered council for support.
This video focuses on how an existing Streatrader User can sign up and access FoodTrader for the first time.
This process is critical to ensure the successful transfer of your existing account information from Streatrader into FoodTrader. Please ensure you are using the same email address as your Streatrader account.
If you are experiencing any issues, please contact your registered council for support.
See below step-by-step guidance on how to sign up to FoodTrader if you previously had Streatrader.
This video focuses on how you can sign up and access FoodTrader if you are a new food business or community group trading for the first time and require registration with council.
See below step-by-step guidance on how to sign up to FoodTrader if you are a new business/community group.
See below step-by-step guidance on how to sign up to FoodTrader to action your renewal reminder.
This video focuses on how to sign in to FoodTrader when you have an existing FoodTrader account.
See below step-by-step guidance on how to sign in to FoodTrader when you have an existing FoodTrader account.
There are three key stages of maintaining your registered status:
1. Register your organisation and trading premises with council using FoodTrader (if council decides you are exempt from the need to register, they will issue you a notification instead to confirm that your organisation has been assessed). This council will be your registering council.
2. Once a registration or notification has been issued you should inform council of any new, additional premises you purchase or begin operating from (such as the purchase of a new food truck or expansion to running an additional market stall). Multiple premises are covered by a single registration or notification.
3. Each time you want to trade at a new location, or on dates you have not previously been authorised for, you must sign in to FoodTrader and request a new Statement of Trade. Depending where in Victoria you want to trade, the local council will assess your request before issuing a Statement of Trade certificate. This is your trading authorisation. Each time you sell and serve food you must have a valid Statement of Trade covering the location you’re trading at and the date you’re trading on.
Please contact your local council environmental health team with any FoodTrader support enquiries or queries regarding:
You can find your councils contact information on the Know Your Council website at: https://www.vic.gov.au/know-your-council
Further information on operating a temporary or mobile food premises can also be found at the Resources section of this website.