OSCAR User Guide

• Managing tasks using the Actions function

Click here to access user guidance on the Actions function

• Finding a newly submitted application
• Submitting a new registration application in FoodTrader
• Declining a new registration application
• Reversing the acceptance of a new application
• Issuing a new registration or notification
• Submitting a reopen registration and reopen premises application
• Processing close registration, reopen registration, reopen premises and new premises applications
• Closure of registration on closure of last component premises

Click here to access user guidance on the Applications function

• Amending a registration record
• Update and reassign account login email

Click here to access user guidance on the Registrations function

• Requesting and accepting a Statement of Trade and viewing the Statement of Trade certificate
• Declining a Statement of Trade
• Closing a Statement of Trade

Click here to access user guidance on the Statements of Trade function

• Maintaining an events list
• Creating, editing and publishing event records

Click here to access user guidance on the Events function

• What does the traffic light Priority allocation mean?
• How does the traffic light Priority allocation work?
• Which premises are allocated a Priority?
• Which compliance check outcomes impact the Priority allocation?
• How long do Priority allocations remain on a premises record?
• How can the SOT traffic light Priority allocation help me?
• Can I still conduct a compliance check on a premises with a Green Priority allocation?
• Should I compliance check a Red or Amber premises that has subsequently had compliant outcomes?
• Will traders be aware of the SOT Priority allocation applied to their premises?

Click here to access user guidance on the SOT traffic light priority allocation

• Processing renewal applications
• Managing the renewal due, received and certificate required lists
• Redirection of a renewal application

Click here to access user guidance on the Renewals function

• Manually applying fees
• Issuing and invoicing fees
• Receipting paid fees

Click here to access user guidance on the Fees function

• Renewal settings
• Online payment configuration
• Fee configuration
• Flat fee model
• Discounted additional premises
• Pro rata fees
• Council signatures (for use on certificates)
• Roaming Statements of Trade

Click here to access user guidance on the Configuration function

• Assigning a council officer to a record or new application

Click here to access user guidance on the Assign Officer function

• Updating a council officer’s status to inactive when they leave council
• Viewing the list of inactive officers in your council

Click here to access user guidance on the User management function

• Accessing temp/mobile reports
• Using filter options on reports
• Exporting reports to Excel

Click here to access user guidance on the temp/ mobile report function

• Access to OSCAR
• Responsible officer mailing list
• Using the correct reporting codes
• Extracting fixed food premises data from council systems
• Required file name format
• Uploading .xml files to OSCAR
• Summary of successful fixed premises data quarterly submissions
• Overwriting a previously successful quarterly submission
• Fixed premises data reports

Click here to access user guidance on Food Act Reporting  via OSCAR